Accessibility: Partially compliant

This page is not a help page. It presents the accessibility policy for the ANTS portal sites and the general level of accessibility observed on these sites in accordance with standards and regulations.

Any questions? We've got answers.

Declaration of accessibility of the ANTS portal

The Agence nationale des titres sécurisés is particularly attentive to the quality of its websites, seeking to make them accessible to as many people as possible. As such, it undertakes to comply with the RGAA French accessibility standard version 4 and to make its portal's websites accessible in accordance with article 47 of law no. 2005-102 of 11 February 2005.

 

To this end, the agency is implementing the following strategy and actions:

2024-2026 multi-year accessibility plan (only available in French)PDF – 242 ko

2024 annual accessibility plan (only available in French)PDF – 268 ko

This declaration of accessibility applies to the following website: ants.gouv.fr. The pages of the website moncompte.ants.gouv.fr are included in additional audits, the scope of which covers the user journey, starting from the pages where they log in or create an account and continuing to when they finalize their online submissions.

 

Access the declarations of accessibility of online services

 

Compliance status

The ants.gouv.fr, immatriculation.ants.gouv.fr, passeport.ants.gouv.fr, permisdeconduire.ants.gouv.fr, pha.ants.gouv.fr, autoecole.ants.gouv.fr and mairie.ants.gouv.fr websites are partially compliant with RGAA version 4.

 

Test results

The compliance audit, carried out by Empreinte Digitale in January 2022 on a sample of 11 pages, reveals that:

  • 53.85% of RGAA version 4 criteria were being met.
  • The average compliance rate was 87%.

 

Content not accessible

The most critical instances of non-compliance for disabled users are:

  • The use of JavaScript components that are not accessible to assistive technologies
  • The presence of links without titles, or with non-meaningful titles
  • Downloadable office documents that are not accessible and do not have an accessible version.

 

Date of this declaration of accessibility

This declaration was produced on 2 February 2022. It was updated on 27 December 2022.

 

Technologies used to create the site

  • HTML5
  • CSS
  • Javascript

 

Test environment

The content rendering checks were carried out on the basis of the combination provided by the RGAA reference database, with the following versions:

  • Assistive technology: NVDA 2020.1; Browser: Firefox 76, OS: Windows
  • Assistive technology: JAWS 2019; Browser: Firefox 76, OS: Windows
  • Assistive technology: VoiceOver (latest version); Browser: Safari 13.1; OS: macOS
  • Assistive technology: TalkBack (latest version); Chrome 81.0 browser; OS: Native Android 10.0

 

Tools for assessing accessibility

The accessibility audit does not mention the tools used to assess accessibility. The following tools are generally used:
Colour Contrast Analyser (CCA)

  • Web Developer (Firefox extension)
  • W3C Validator
  • Document inspector (Firefox)
  • Wave
  • HeadingsMap

 

Site pages checked for compliance

  • Home page
  • “About us" page
  • “Documents produced by ANTS" page
  • “User support" page
  • “Our results” page
  • “Contact us" page
  • “Public procurement" page
  • “Site map" page
  • “Disclaimer" page
  • “Accessibility" page
  • “Our missions" page

 

 

Compatible browser versions

  • Chrome Desktop: 79.0.3945.130
  • Firefox: 73.0
  • Microsoft Edge: 44.18362.449.0
  • Internet Explorer: 11.657.18362.0
  • Safari: 13.3.1 (there is no version specific to the app, it depends on the version of the iPhone itself)
  • Chrome (iPhone): 80.0.3987.95
  • Chrome (Android): 80.0.3987.117
  • Samsung Internet (Android): 10.2.01.10

 

Feedback and contact

If you are unable to access content or a service because of your disability, you can contact us to be directed to an accessible alternative or to obtain the content in another form.

 

  • Send a message to the agency's Accessibility Officer: ants-accessibilite@interieur.gouv.fr

 

The Accessibility Officer does not have access to the personal data linked to your account, nor to the contents of your current requests or applications. They are also unable to add documents to your file. If you need assistance on any of these subjects, please send a message to our call centre agents. You have several choices:

This tool for the deaf enables you to contact us by telephone using subtitling (Live Transcription of Speech), French Sign Language (LSF), or French Cued Speech (LPC).

 

 

Avenues of appeal

This procedure should be used if you have notified the website manager of a lack of accessibility that is preventing you from accessing content or services on the site and you have not received a satisfactory response.