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General Terms and Conditions of Use of Simplimmat

1.1    General terms and conditions of use of Simplimmat.gouv

1.1.1 Purpose

These general terms and conditions of use (hereafter, the "Terms of Use") are intended to govern the access to and the use of Simplimmat.gouv (hereafter, the "Application").  They apply to any access to, use of or consultation of the Application by a user.

The use of the Application is optional and free of charge. It helps to simplify the administrative procedures for selling and applying for registration (carte grise (vehicle registration document)) of used vehicles between private individuals.

All users must read and understand the Terms of Use before using the Application. Users access the Application by clicking on "I have read the general terms and conditions of use". Users thus expressly acknowledge that they have read these Terms of Use.

These Terms of Use may be amended at any time, without prior notice, depending on the changes made to the Application, changes in legislation or for any other reason deemed necessary.

The amendments will then come into force as from the date of their publication on the Application, or from any other date that may be indicated. By simply accessing the Application, all users are considered to have acknowledged the new version of the Terms of Use for the Application.

It is the responsibility of the user of the Application to consult the Terms of Use regularly.

 

1.1.2 Description of the application

The Application allows any natural person of legal age residing in France and holding a FranceConnect account to perform the following actions directly on his/her telephone:

  • Sell or purchase a vehicle and apply to register a vehicle in his/her name (if the user is the main registrant of the vehicle registration document or former carte grise (vehicle registration document));
  • Share vehicle information (the information on the carte grise (vehicle registration document), results of the last technical control, joint registrants of the carte grise);
  • Complete and co-sign the electronic certificate of transfer between the seller and the buyer;
  • Make the request to change the registrant of the carte grise (vehicle registration document);
  • Prepare and consult documents such as the provisional registration certificate and the certificate of sale issued by the Application;

The Application is an alternative option to the teleservices available on the ANTS portal for the administrative procedures involved in declaring the sale of a used vehicle between private individuals and requesting a change of the registrant of the carte grise (vehicle registration document). It supports all private vehicles registered in the format in force since 2009 (AB-123-CD), with the exception of the following vehicles: end-of-life vehicles, rental vehicles, corporate vehicles, imported foreign vehicles, trailers, agricultural vehicles and heavy goods vehicles. This list is subject to change. The Application will automatically check whether the vehicle is supported.

Once the transfer and change of registrant procedures have been completed, a summary of the details entered by the user is displayed on the screen, so that he/she can check and confirm them. Once confirmed, the details are then recorded in the records of the national vehicle registration system (SIV). The user's handwritten signature confirms the data entered on the electronic forms presented by the Application, which will be inserted in the electronic certificate of transfer. This replaces the form cerfa 15776*02 - Certificate of sale of a used vehicle. It has strictly the same legal value.

The personal details and address declared by the purchaser when declaring the transfer will be automatically inserted in the declaration of change of registrant when the purchaser of the vehicle so requests.

The electronic transfer certificate or provisional registration certificate can be downloaded in PDF format.

 

In the event of any anomalies in using the Application, the user is re-directed to the Portal of the Agence Nationale des Titres Sécurisés (National Agency for Secure Documents) (the ANTS) immatriculation.ants.gouv.fr.

Use of the camera by the Application

Access to the phone's camera allows a QR code to be read in order to synchronise the files between the telephones of the seller and the buyer.

Use of geolocation by the Application

The function "complete the context of the sale" may use the phone's geolocation in order to automatically detect the place of sale. The place can also be input manually if geolocation is deactivated on the telephone.

 

1.1.3 Methods of access

The Application is available for download on the App Store or Google Play.

It is expressly agreed that only devices with an operating system equal to or later than Android version 7.1 v25 or iOS version 13 can access the Application.

Access to the Application also requires a wifi or 4G connection as well as a valid telephone number and a FranceConnect account to enable the user's Simplimmat account to be created and authenticated.

The Délégation à la Sécurité Routière (French Road Safety Delegation) (the DSR) undertakes, as part of an obligation of means, to ensure the availability and accessibility of the Application, 24 hours a day, 7 days a week. Nonetheless, the ANTS may carry out tests, checks and/or maintenance operations, as well as any necessary interventions in the event of a breakdown or security alert, at any time. The DSR will endeavour to provide as much notice as possible, by means of an announcement on the Application, of the occurrence of such an operation. The DSR cannot be held responsible for any direct or indirect consequences that may result for any user.

It is the responsibility of all users to ensure that they have the appropriate IT and electronic communications equipment to access the Application and/or the site and to take all appropriate measures to protect their data, documents of any kind and software stored on, coming from or directed to their IT equipment or any other computer terminal against any attack or damage.

All users acknowledge that they are familiar with and understand the Internet, electronic communication networks and their limitations and, in particular, their functional characteristics and technical performance risks of interruption, response times for consulting, querying or transferring information, and the risks, of whatever nature, inherent in any data transfer, particularly on an open network.

 

1.1.4 Modification and development of the Application

The DSR reserves the right to develop, modify or suspend the Application, without advance warning, for reasons of maintenance or for any other reason deemed necessary. An information page is then displayed to the user that states the unavailability of the site.

The unavailability of the Application does not create any right to compensation.

 

1.1.5     Creating a user account

To access the services of the Application, users must be authenticated by creating a Simplimmat account. This requires:

  1. downloading the Application on the telephone;
  2. entering the number for the corresponding mobile phone;
  3. entering the code received by SMS;
  4. authentication by means of a FranceConnect account.

Once the authentication is completed, the user can access the services of the Application.

 

1.1.6 Use of Service

1.1.6.1 Declare the sale or purchase of a used vehicle

To initiate this service, the users - both the seller of the vehicle and the buyer of the vehicle - must be together.

The declaration of sale involves the following actions by the selling user:

  1. Entering information from the vehicle registration document (CIV) for the vehicle being sold;
  2. Entering a six (6) digit security code. This security code will then be used by the user to access the Application;
  3. Sharing information about the vehicle with the buyer by entering the buyer's telephone number;
  4. Entering the kilometrage;
  5. Entering the place of sale;
  6. The buyer takes a photo of the QR code displayed on the phone screen;
  7. Signature and validation of the transfer by the seller and the buyer;
  8. Download the sales certificate in PDF format.

Declaring the purchase involves the following actions on the part of the purchasing user:

  1. Receiving, consulting and validating the vehicle file provided by the seller;
  2. Entering a six (6) digit security code. This security code will then be used by the user to access the Application;
  3. Taking a photo of the QR code displayed on the seller's phone screen;
  4. Signature and validation of the transfer;
  5. Download the sales certificate in PDF format.

 

1.1.6.2 Get the new carte grise (vehicle registration document)

To start this service, the user must first have declared the purchase of a vehicle using the Application.

The following actions must then be carried out by the purchasing user:

  1. Entering the identity of any possible co-registrants;
  2. Selecting the vehicle corresponding to the request;
  3. Paying the registration taxes;
  4. Download the provisional registration certificate (CPI);

 

1.1.6.3 Consult the list of the user's vehicles

To access this service, the user must first have declared the purchase or sale of a vehicle using the Application.

This module allows the user to find the documents corresponding to his/her vehicle: Certificate of sale, provisional registration certificate.

 

1.1.7 Costs involved in the service

The Service is free of charge. All the costs and expenses for equipment, communication charges and other charges necessary for connection and access to and use of the Application, as well as any necessary or related authorisation charges, are and remain the responsibility of the user.

Also, the payment of the registration taxes remains applicable when using the Application.

 

1.1.8 Security and confidentiality of the Application

The DSR undertakes to take all necessary precautions to protect the security of data collected from users, and in particular to prevent it from being distorted, damaged or accessed by unauthorised third parties.

As there is no technical alternative to using the Google service, data cannot be encrypted using the application. As a result, data collection and storage has been reduced to the technical identifier of the telephone only.

The Exodus scan detects the presence of trackers embedded in an Android application. A tracker may be indicated in a report, but the analysis does not detect whether that tracker is enabled.

As the FAQ on the exodus-privacy website indicates: "Our static detection method looks in applications for the presence of a defined list of trackers. If the signature of a tracker is detected in the analysis, its presence is indicated in the report. This is not a proof of activity of these trackers".

 

For the Simplimmat app, the Exodus scan brings up a tracker: Google Firebase Analytics. This tracker is not enabled in the App.

 

The Firebase cookies and trackers used are strictly those necessary for the App to function properly. They are not linked to other operations such as personalised advertising. In accordance with article 82 of the French Data Privacy Act [https://www.legifrance.gouv.fr/loda/article_lc/LEGIARTI000037813978/] and article 5 of CNIL deliberation 2020-092 of 17 September 2020 [https://www.legifrance.gouv.fr/cnil/id/CNILTEXT000042398022/], information on browsing and account logins may be collected without your consent.

 

The DSR reserves the right to suspend access to the App if it believes that an event likely to affect its operation or integrity requires it to do so, or in the event of maintenance. This suspension may last as long as needed for the planned intervention. Where applicable, as soon as it is aware of the dates of scheduled interventions, the DSR undertakes to warn users as soon as possible on the home page of the App or by any other means at its convenience, and to reduce downtime during the day. However, the DSR cannot be held liable under any circumstances for this suspension and will not owe any compensation.

1.1.9 Intellectual property rights

1.1.9.1 The Application

The Application is protected by intellectual property rights and/or other rights held by the DSR or which the DSR is authorised to use.

Any unauthorised extraction and/or re-use of one or more databases taken or copied or made from the content of the Application, whether directly or indirectly, is punishable under civil and criminal law.

 

Users must respect all indications relating to intellectual property rights appearing on the Application and must not alter, delete, modify or otherwise infringe upon them.

1.1.9.2   The trademarks

The DSR is and will remain the owner of its distinctive signs, namely: trademarks, company names and other commercial names, signs and domain names.

The partial or total reproduction, imitation or affixing of trademarks, designs and models, whether protected by copyright or industrial property law, and which belong to the DSR is strictly prohibited without its prior written consent.

1.1.10 Responsibility

1.1.10.1   Responsibility of the DSR

The DSR does not grant any guaranty concerning the ability of the Application and/or the service to meet the particular needs or expectations of any user.

Similarly, the DSR cannot guarantee that no errors or other malfunctions will occur when using the Application and/or the service.

Similarly, the DSR declines all responsibility with regard to any use of the Application and/or the service by any user that does not comply with these Terms of Use.

 

The responsibility of the DSR is limited to verifying the personal identification data and the identification data of the vehicle that it is able to establish on the basis of the authentication procedures, the declaration of purchase or sale of a vehicle and the request for a carte grise (vehicle registration document).

Under no circumstances will the DSR be responsible for any damages such as, but not limited to: financial or commercial loss, loss of customers, any commercial disruption whatsoever, loss of profits, loss of brand image, loss of computer programs suffered by the user that may result from the failure to perform these Terms of Use; such damages are, by express agreement, deemed to be indirect damages.

 

The DSR is not responsible for the unavailability of the (software or hardware) networks that are not entirely under its direct control, or for any modification, suspension or interruption of the Application and/or the service, as well as the continuity, durability, compliance, compatibility or performance of such networks or the absence of bugs.

 

The DSR cannot be considered to be responsible for fraudulent use of the user's equipment and the confidential security code by a third party.

Moreover, the DSR does not assume any commitment or responsibility:

  • with regard to the use of the Application and/or the service by the user that is not in accordance with the regulations in force regarding the protection of software;
  • with regard to the normal wear and tear of the computer equipment of the user, or damage to information on such equipment due to the influence of magnetic fields.

 

1.1.10.2    Responsibility of the user

The user uses the service solely under his/her entire responsibility. The user acknowledges that he/she may be held liable, particularly in the case of fraudulent use of the service. The user undertakes to use the service in accordance with these Terms of Use and the regulations in force.

The user is responsible for the use of his/her personal identification data and the identification data of his/her vehicle as well as the disclosure of such information.

 

The user acknowledges that the service is solely for personal use and that any use of such service is made under the user's full and entire responsibility. Moreover, the user acknowledges that the authentication data are intended to be personal and may not be transmitted to anyone, at the risk of incurring personal responsibility.

The user is solely responsible for the consequences of a failure to update his/her personal identification data. In the event that the information provided is inaccurate, incomplete or obsolete, the user shall be solely responsible for any failure in the procedure for the declaration of a sale or a request for a vehicle registration document.

 

The user is responsible for any damage caused by him/her to the DSR. The user undertakes to indemnify the DSR, in the event of any request, claim or order for damages to which the DSR may be subject as a result of non-compliance with these stipulations or damage caused to others or to the user.

The user shall indemnify the DSR against any claim, pretention or demand by third parties alleging an infringement of their rights as a result of the user's use of the Application or as a result of the measures taken by the DSR to cease the infringement of the rights of third parties.

 

Each user undertakes not to modify, attempt to modify or harm the Application in any way whatsoever and not to use any software or any form of computer program with the aim of reaching or making available content that is protected or not freely available. It is also forbidden to create a work, an application or a site derived from all or part of the Application.

 

The user undertakes to inform the DSR immediately, by any means, of any error, fault or irregularity that he/she becomes aware of when using the Application.

The user shall indemnify the DSR against any wrongful act committed with regard to a service provider, including in the event of non-performance of contractual obligations concluded with a service provider.

Users remain solely responsible for any data or documents stored on their terminal.

 

Users are reminded that any person making a false declaration on his or her own behalf or on behalf of another person is liable to the penalties provided for in Article 441-1 of the French Criminal Code, which provides for penalties of up to three years' imprisonment and a fine of 45,000 euros.

The user undertakes to provide only accurate, up-to-date and complete information when using the Application. If the user fails to comply with this commitment, the DSR reserves the right to suspend or terminate the administrative procedure, without prejudice to any criminal and civil liability claims that may be brought against the user.

 

1.1.11 Force Majeure

The DSR shall not be held liable for any delay in the performance of its obligations or for any non-performance of its obligations resulting from these Terms of Use when the circumstances resulting in this are subject to an event of force majeure.

 

The following are expressly considered to be cases of force majeure or fortuitous event, in addition to those usually accepted by the case law of French courts and tribunals, and the contractual clauses contained in these Terms of Use:

Complete or partial strike, lock-out, riot, civil unrest, insurrection, civil or foreign war, nuclear risk, embargo, confiscation, capture or destruction by any public authority, bad weather, epidemic, blockage of means of transport or supply for any reason whatsoever, earthquake, fire, storm, flood, water damage, governmental or legal restrictions, legal or regulatory changes to marketing methods, blockages of electronic communications, including electronic communications networks, which cannot be foreseen by the DSR, and which call into question the norms and standards of its profession and any other event beyond the control of the parties which prevent the normal performance of the obligations arising from these Terms of Use.

 

Any case of force majeure that affects the performance of the obligations resulting from these Terms of Use and in particular access to or use of the service by the user will suspend the performance of these Terms of Use as of the date that this occurs. As from this date, and despite the case of force majeure, the DSR will endeavour to the extent possible:

  • to inform users of the existence of this case of force majeure;
  • to put in place any other technical solution that will allow the users to complete their sales formalities and to request a vehicle registration document.

The exceptional implementation of these palliative measures by the DSR during the occurrence of a case of force majeure shall not result in any liability or compensation on the part of the DSR.

 

1.1.12   Suspension – deletion

1.1.12.1   Temporary suspension and reactivation of access to the account at the initiative of the DSR

The DSR reserves the right to temporarily suspend access by the user to the account for reasons relating to the security of the Application and/or the service, the security of the user or a breach or suspected breach by the user of one of the obligations as set out in these Terms of Use.

In the event of temporary suspension, an e-mail will be sent informing the user of the reason for and the duration of the suspension. These Terms of Use remain in force during and after the suspension of the account.

If the breaches or suspected breaches are unfounded, access may be reactivated.

This suspension will take place automatically, without the user being able to claim any damages whatsoever.

 

1.1.12.2   Deletion of access to the account at the initiative of the DSR

The DSR also reserves the right of deletion if the user proves to be in serious and/or repeated breach of any of the obligations set out in these Terms of Use or in the event that the DSR definitively ceases to use the Application. In the latter case, the deletion will be effective after notification of the end of the service.

This deletion will take place automatically in the event of serious and/or repeated breaches of any of the user's obligations set out in these Terms of Use, without prejudice to any damages that the DSR may seek.

The DSR reserves the unilateral right to temporarily or permanently refuse access to the Application to any user who does not comply with these Terms of Use or in the event of proven or suspected compromise of the account. The DSR reserves the right to keep evidence of any breaches observed by archiving them for the time required to resolve the dispute.

This deletion will be carried out automatically, without the user being able to claim any damages.

 

1.1.12.3   Deletion of the account at the initiative of the user

The user has the right to delete his/her account at any time by contacting the client service of the ANTS:

Uninstalling the Application does not delete your account on the ANTS servers; your data will be deleted at the end of the retention period set out in Article 1.2 of these Terms of Use.

 

1.1.13  Sub-contracting

The DSR reserves the right to have all or part of the services covered by these Terms of Use performed by any sub-contracting company of its choice, with the DSR remaining solely liable to the user, and being responsible for taking action against its sub-contractors.

 

1.1.14  No waiver of rights

The fact that the user and/or the DSR does not take advantage of a breach by the defaulting party of any of the obligations resulting from the Terms of Use shall not be interpreted as a waiver of the obligation in question.

 

 1.1.15 Permanence

The invalidity of any clause of the Terms of Use shall not affect the validity of the other clauses; they shall continue in the absence of the invalidated provision unless the invalidated clause renders the continuation of the contractual relationship impossible or imbalanced as compared to the initial contractual relationship.

1.1.16 Information

Any request for information concerning the Application and/or the site and/or the service may be addressed to the DSR:

The DSR undertakes to respond to all requests for information within a period of fifteen (15) working days.

 

1.1.17 Claims

In order to avoid any late claims, and in particular to enable the DSR to preserve all evidence, the user must notify the DSR that he/she intends to hold it liable.

This notification must precisely indicate the errors, shortcomings or delays observed and must be sent at the latest within thirty (30) days following the occurrence of the event for which the DSR may be held liable.

Any claim concerning the Application and/or the site and/or the service must be addressed to the DSR:

  • by registered letter with proof of delivery: DSR/SDPUR/BNIV, Place Beauvau, 75800 Paris cedex 08. 

The DSR undertakes to take into account claims by any users within sixty (60) days following receipt at the address indicated above and to assess the legal consequences to be given to this claim.

 

1.1.18  Agreement on proof

In connection with the services, the DSR and the user agree to establish rules relating to the proof admissible between them in the event of a dispute and its probative force. The following provisions thus constitute the agreement on proof between the parties, who undertake to comply with this article.

The parties agree that, in the event of a dispute, the accounts and confidential security codes used as part of the service will be admissible in court and will constitute proof of the data and facts they contain, as well as the means of identification and the authentication procedures that they represent.

The parties accept that, in the event of a dispute, the event logs and connection data relating to actions performed from their accounts are admissible in court and constitute proof of the data and facts they contain.

 

1.1.19  Headings of the clauses

The headings given for each article only serve to facilitate reading and may not in any event be considered to be a pretext for any interpretation or distortion of the clauses to which they relate. In the event of a difficulty of interpretation or any contradiction between the content of a clause and its title, the title shall be considered not to exist.

The parties expressly agree that the language governing these Terms of Use is the French language. In the event of a contradiction between these Terms of Use and a translation of the same Terms of Use, the French language Terms of Use shall prevail over any translations into foreign languages.

 

1.1.20 Settlement of disputes – Competent court

In the event of a dispute relating to the interpretation, formulation or performance of the Terms of Use between the parties, the parties undertake to cooperate diligently and in good faith in order to resolve the dispute rapidly and amicably.

Within fifteen (15) working days after receiving notification of a dispute, the receiving party must send a written response to the other party.

The notification and the response must include (i) a statement of the position taken by each party and a summary of the arguments in support of that position, (ii) the name and capacity of the person representing the party and any other person assisting the party.

In the absence of an amicable settlement, the parties give express and exclusive authority to the competent courts within the jurisdiction of Paris, notwithstanding the plurality of defendants or actions for summary proceedings, third-party proceedings or protective measures.

 

1.1.21 Applicable law and jurisdiction

The Application is subject to French law. All of its content, offers and services are governed by French regulations currently in force. Any interpretation, challenge or claim relating to the Application shall be subject to the jurisdiction of French courts.

If any provision of these Terms of Use is held to be invalid or declared as such in application of a law, regulation or following a final decision by a competent court, the other provisions shall nevertheless remain in force.

 

1.2    Information statements concerning the processing by Simplimmat.gouv

In accordance with the Law No. 78-17 of 06 January 1978 on Data Processing, Data Files and Individual Liberties (the French Data Protection Act), as amended, and the General Data Protection Regulation (the GDPR), the Road Safety Delegation (the DSR), in its capacity as data controller, has established the Simplimmat Application for the following purposes:

  1. To make it possible to electronically declare the sale of used vehicles between private individuals and report the change of registrant
  2. To provide users with a secure title
  3. To produce statistics on user transactions

 

To enable geolocation to auto-complete the place of sale.

The legal basis of this processing is:

  • Article 6 (e) of the GDPR for the first three purposes, as the Simplimmat app is necessary for the performance of a task carried out in the public interest
  • Article 6 a) of the GDPR for the last purpose insofar as users of the Simplimmat application have given consent to the collection of their geolocation data

 

This app collects the following categories of data:

  • Data relating to users and civil status (surname, first name, postal address, date and place of birth, etc.)
  • Vehicle details (registration number, vehicle technical data, date, time and place of sale, registration certificate number, vehicle mileage, vehicle administrative status, vehicle roadworthiness test, etc.)
  • Contact details of potential buyers/sellers (telephone no., e-mail address, etc.)
  • The hardware and operating system identifiers used by the processing media
  • Functional logging
  • Transaction geolocation data

 

The identity and vehicle data collected during the declaration of purchase and sale are retained:

  • Until the user's account is deleted, if the transfer operation is not finalised
  • For five years if the operation is completed in accordance with the vehicle registration system (Système d'Immatriculation des Véhicules - SIV).

The personal data processed comes directly from users of the App and indirectly from the SIV to carry out consistency checks and retrieve all the information relating to the vehicle and its registrant, and from UTAC (a French private organisation that verifies vehicles) to check the validity of the vehicle's roadworthiness test enabling the digital procedure to be carried out.

The data is transmitted to the vehicle registration system (SIV) and can be viewed by authorised agents of the Ministry of the Interior and the French National Security Agency (ANTS) within the scope of their respective responsibilities and within the limits of what is strictly necessary.

 

Technical identifiers of mobile devices are used by Firebase (Google Service) and Netsize to facilitate real-time communication by sending push notifications to the user. There is no technical alternative to the service offered by Google. As data encryption was not possible, the data was limited to the bare minimum, i.e. only the technical identifier of the phone. Firebase does not store the phone's technical identifier. This data is only kept in the App for as long as the Simplimmat user account continues to exist. The data collected by the App concerning the vehicle may come from the manual entry of information on the vehicle registration certificate by the user. Data relating to the place of sale of the vehicle is collected by the App, either by geolocation or by manual entry of the place of sale by the seller. The client can choose between the two data collection methods. Geolocation is offered to users. Its activation requires prior consent and serves only to auto-populate the dedicated field, as geolocation data is not stored as such.

 

SOPRA processes the personal data required to carry out third-party application maintenance for the Simplimmat app. The purpose of the corrections carried out by SOPRA is to keep Simplimmat in operational condition. Access to this data is for special cases only, limited to resolving anomalies.

WorldLine is the host/operator of the Simplimmat app and may process personal data in the context of data extractions for transmission to the Third Party Application Maintenance team for analysis and correction. Access to this data is controlled by the validation required by ANTS beforehand. Access to this data is for special cases only, limited to resolving anomalies.

 

To exercise their rights of access, rectification and restriction (Art.15, 16 and 18 of the GDPR), users must send their request accompanied by proof of identity.

  • By post to:

Délégation à la sécurité routière – Place Beauvau – 75800 PARIS Cedex 08, France

Attn: Le Délégué ministériel à la protection des données.

  •  Or by e-mail to:

The DSR's Data Protection Officer:  donnees-personnelles-dsr@interieur.gouv.fr

In accordance with article 21 of the GDPR, users have the right to object to the processing of data concerning them, giving reasons relating to their particular situation. Whether the referral is made by post or electronically, the right to object will be exercised in the same way. However, the data controller may turn down this objection if there are legitimate and compelling grounds for doing so.

 

In accordance with article 82 of the French Data Privacy Act, users are informed that the Simplimmat app collects technical identifiers stored on their mobile device in order to enable instant electronic communication facilitating transactions between potential buyers and sellers.

This processing is supervised by the Ministerial Data Protection Officer of the Ministry of the Interior (Délégué ministériel à la protection des données -Ministère de l’intérieur- Place Beauvau 75800 Paris Cedex 08). Users may also lodge a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL 3, Place de Fontenoy-TSA 80715 - 75334 Paris Cedex 07)

 

1.3     Legal statements

1.3.1 Publisher

The Application is published by the ANTS, a French public administrative body under the authority of the Ministry of the Interior, whose head office is located at 18 rue Irénée Carré, BP 70474, 08101 Charleville-Mézières.

1.3.2 Hosting

The Application is hosted by the ANTS and the storage of the personal data of the users is done exclusively on the servers of the ANTS.

1.4 Help and contacts

If you have any difficulties in using the Application, you can contact user support by telephone Monday through Friday from 8:30 am until 5:00 pm on 0806 001 621 or you can send an e-mail to simplimmat-ants@interieur.gouv.fr.

 

General Terms and Conditions of Use of Simplimmat


1.1    General terms and conditions of use of Simplimmat.gouv

1.1.1 Purpose

These general terms and conditions of use (hereafter, the "Terms of Use") are intended to govern the access to and the use of Simplimmat.gouv (hereafter, the "Application").  They apply to any access to, use of or consultation of the Application by a user.

The use of the Application is optional and free of charge. It helps to simplify the administrative procedures for selling and applying for registration (carte grise (vehicle registration document)) of used vehicles between private individuals.

All users must read and understand the Terms of Use before using the Application. Users access the Application by clicking on "I have read the general terms and conditions of use". Users thus expressly acknowledge that they have read these Terms of Use.

These Terms of Use may be amended at any time, without prior notice, depending on the changes made to the Application, changes in legislation or for any other reason deemed necessary.

The amendments will then come into force as from the date of their publication on the Application, or from any other date that may be indicated. By simply accessing the Application, all users are considered to have acknowledged the new version of the Terms of Use for the Application.

It is the responsibility of the user of the Application to consult the Terms of Use regularly.

 

1.1.2 Description of the application

The Application allows any natural person of legal age residing in France and holding a FranceConnect account to perform the following actions directly on his/her telephone:

  • Sell or purchase a vehicle and apply to register a vehicle in his/her name (if the user is the main registrant of the vehicle registration document or former carte grise (vehicle registration document));
  • Share vehicle information (the information on the carte grise (vehicle registration document), results of the last technical control, joint registrants of the carte grise);
  • Complete and co-sign the electronic certificate of transfer between the seller and the buyer;
  • Make the request to change the registrant of the carte grise (vehicle registration document);
  • Prepare and consult documents such as the provisional registration certificate and the certificate of sale issued by the Application;

The Application is an alternative option to the teleservices available on the ANTS portal for the administrative procedures involved in declaring the sale of a used vehicle between private individuals and requesting a change of the registrant of the carte grise (vehicle registration document). It supports all private vehicles registered in the format in force since 2009 (AB-123-CD), with the exception of the following vehicles: end-of-life vehicles, rental vehicles, corporate vehicles, imported foreign vehicles, trailers, agricultural vehicles and heavy goods vehicles. This list is subject to change. The Application will automatically check whether the vehicle is supported.

Once the transfer and change of registrant procedures have been completed, a summary of the details entered by the user is displayed on the screen, so that he/she can check and confirm them. Once confirmed, the details are then recorded in the records of the national vehicle registration system (SIV). The user's handwritten signature confirms the data entered on the electronic forms presented by the Application, which will be inserted in the electronic certificate of transfer. This replaces the form cerfa 15776*02 - Certificate of sale of a used vehicle. It has strictly the same legal value.

The personal details and address declared by the purchaser when declaring the transfer will be automatically inserted in the declaration of change of registrant when the purchaser of the vehicle so requests.

The electronic transfer certificate or provisional registration certificate can be downloaded in PDF format.

 

In the event of any anomalies in using the Application, the user is re-directed to the Portal of the Agence Nationale des Titres Sécurisés (National Agency for Secure Documents) (the ANTS) immatriculation.ants.gouv.fr.

Use of the camera by the Application

Access to the phone's camera allows a QR code to be read in order to synchronise the files between the telephones of the seller and the buyer.

Use of geolocation by the Application

The function "complete the context of the sale" may use the phone's geolocation in order to automatically detect the place of sale. The place can also be input manually if geolocation is deactivated on the telephone.

 

1.1.3 Methods of access

The Application is available for download on the App Store or Google Play.

It is expressly agreed that only devices with an operating system equal to or later than Android version 7.1 v25 or iOS version 13 can access the Application.

Access to the Application also requires a wifi or 4G connection as well as a valid telephone number and a FranceConnect account to enable the user's Simplimmat account to be created and authenticated.

The Délégation à la Sécurité Routière (French Road Safety Delegation) (the DSR) undertakes, as part of an obligation of means, to ensure the availability and accessibility of the Application, 24 hours a day, 7 days a week. Nonetheless, the ANTS may carry out tests, checks and/or maintenance operations, as well as any necessary interventions in the event of a breakdown or security alert, at any time. The DSR will endeavour to provide as much notice as possible, by means of an announcement on the Application, of the occurrence of such an operation. The DSR cannot be held responsible for any direct or indirect consequences that may result for any user.

It is the responsibility of all users to ensure that they have the appropriate IT and electronic communications equipment to access the Application and/or the site and to take all appropriate measures to protect their data, documents of any kind and software stored on, coming from or directed to their IT equipment or any other computer terminal against any attack or damage.

All users acknowledge that they are familiar with and understand the Internet, electronic communication networks and their limitations and, in particular, their functional characteristics and technical performance risks of interruption, response times for consulting, querying or transferring information, and the risks, of whatever nature, inherent in any data transfer, particularly on an open network.

 

1.1.4 Modification and development of the Application

The DSR reserves the right to develop, modify or suspend the Application, without advance warning, for reasons of maintenance or for any other reason deemed necessary. An information page is then displayed to the user that states the unavailability of the site.

The unavailability of the Application does not create any right to compensation.

 

1.1.5     Creating a user account

To access the services of the Application, users must be authenticated by creating a Simplimmat account. This requires:

  1. downloading the Application on the telephone;
  2. entering the number for the corresponding mobile phone;
  3. entering the code received by SMS;
  4. authentication by means of a FranceConnect account.

Once the authentication is completed, the user can access the services of the Application.

 

1.1.6 Use of Service

1.1.6.1 Declare the sale or purchase of a used vehicle

To initiate this service, the users - both the seller of the vehicle and the buyer of the vehicle - must be together.

The declaration of sale involves the following actions by the selling user:

  1. Entering information from the vehicle registration document (CIV) for the vehicle being sold;
  2. Entering a six (6) digit security code. This security code will then be used by the user to access the Application;
  3. Sharing information about the vehicle with the buyer by entering the buyer's telephone number;
  4. Entering the kilometrage;
  5. Entering the place of sale;
  6. The buyer takes a photo of the QR code displayed on the phone screen;
  7. Signature and validation of the transfer by the seller and the buyer;
  8. Download the sales certificate in PDF format.

Declaring the purchase involves the following actions on the part of the purchasing user:

  1. Receiving, consulting and validating the vehicle file provided by the seller;
  2. Entering a six (6) digit security code. This security code will then be used by the user to access the Application;
  3. Taking a photo of the QR code displayed on the seller's phone screen;
  4. Signature and validation of the transfer;
  5. Download the sales certificate in PDF format.

 

1.1.6.2 Get the new carte grise (vehicle registration document)

To start this service, the user must first have declared the purchase of a vehicle using the Application.

The following actions must then be carried out by the purchasing user:

  1. Entering the identity of any possible co-registrants;
  2. Selecting the vehicle corresponding to the request;
  3. Paying the registration taxes;
  4. Download the provisional registration certificate (CPI);

 

1.1.6.3 Consult the list of the user's vehicles

To access this service, the user must first have declared the purchase or sale of a vehicle using the Application.

This module allows the user to find the documents corresponding to his/her vehicle: Certificate of sale, provisional registration certificate.

 

1.1.7 Costs involved in the service

The Service is free of charge. All the costs and expenses for equipment, communication charges and other charges necessary for connection and access to and use of the Application, as well as any necessary or related authorisation charges, are and remain the responsibility of the user.

Also, the payment of the registration taxes remains applicable when using the Application.

 

1.1.8 Security and confidentiality of the Application

The DSR undertakes to take all necessary precautions to protect the security of data collected from users, and in particular to prevent it from being distorted, damaged or accessed by unauthorised third parties.

As there is no technical alternative to using the Google service, data cannot be encrypted using the application. As a result, data collection and storage has been reduced to the technical identifier of the telephone only.

The Exodus scan detects the presence of trackers embedded in an Android application. A tracker may be indicated in a report, but the analysis does not detect whether that tracker is enabled.

As the FAQ on the exodus-privacy website indicates: "Our static detection method looks in applications for the presence of a defined list of trackers. If the signature of a tracker is detected in the analysis, its presence is indicated in the report. This is not a proof of activity of these trackers".

 

For the Simplimmat app, the Exodus scan brings up a tracker: Google Firebase Analytics. This tracker is not enabled in the App.

 

The Firebase cookies and trackers used are strictly those necessary for the App to function properly. They are not linked to other operations such as personalised advertising. In accordance with article 82 of the French Data Privacy Act [https://www.legifrance.gouv.fr/loda/article_lc/LEGIARTI000037813978/] and article 5 of CNIL deliberation 2020-092 of 17 September 2020 [https://www.legifrance.gouv.fr/cnil/id/CNILTEXT000042398022/], information on browsing and account logins may be collected without your consent.

 

The DSR reserves the right to suspend access to the App if it believes that an event likely to affect its operation or integrity requires it to do so, or in the event of maintenance. This suspension may last as long as needed for the planned intervention. Where applicable, as soon as it is aware of the dates of scheduled interventions, the DSR undertakes to warn users as soon as possible on the home page of the App or by any other means at its convenience, and to reduce downtime during the day. However, the DSR cannot be held liable under any circumstances for this suspension and will not owe any compensation.

1.1.9 Intellectual property rights

1.1.9.1 The Application

The Application is protected by intellectual property rights and/or other rights held by the DSR or which the DSR is authorised to use.

Any unauthorised extraction and/or re-use of one or more databases taken or copied or made from the content of the Application, whether directly or indirectly, is punishable under civil and criminal law.

 

Users must respect all indications relating to intellectual property rights appearing on the Application and must not alter, delete, modify or otherwise infringe upon them.

1.1.9.2   The trademarks

The DSR is and will remain the owner of its distinctive signs, namely: trademarks, company names and other commercial names, signs and domain names.

The partial or total reproduction, imitation or affixing of trademarks, designs and models, whether protected by copyright or industrial property law, and which belong to the DSR is strictly prohibited without its prior written consent.

1.1.10 Responsibility

1.1.10.1   Responsibility of the DSR

The DSR does not grant any guaranty concerning the ability of the Application and/or the service to meet the particular needs or expectations of any user.

Similarly, the DSR cannot guarantee that no errors or other malfunctions will occur when using the Application and/or the service.

Similarly, the DSR declines all responsibility with regard to any use of the Application and/or the service by any user that does not comply with these Terms of Use.

 

The responsibility of the DSR is limited to verifying the personal identification data and the identification data of the vehicle that it is able to establish on the basis of the authentication procedures, the declaration of purchase or sale of a vehicle and the request for a carte grise (vehicle registration document).

Under no circumstances will the DSR be responsible for any damages such as, but not limited to: financial or commercial loss, loss of customers, any commercial disruption whatsoever, loss of profits, loss of brand image, loss of computer programs suffered by the user that may result from the failure to perform these Terms of Use; such damages are, by express agreement, deemed to be indirect damages.

 

The DSR is not responsible for the unavailability of the (software or hardware) networks that are not entirely under its direct control, or for any modification, suspension or interruption of the Application and/or the service, as well as the continuity, durability, compliance, compatibility or performance of such networks or the absence of bugs.

 

The DSR cannot be considered to be responsible for fraudulent use of the user's equipment and the confidential security code by a third party.

Moreover, the DSR does not assume any commitment or responsibility:

  • with regard to the use of the Application and/or the service by the user that is not in accordance with the regulations in force regarding the protection of software;
  • with regard to the normal wear and tear of the computer equipment of the user, or damage to information on such equipment due to the influence of magnetic fields.

 

1.1.10.2    Responsibility of the user

The user uses the service solely under his/her entire responsibility. The user acknowledges that he/she may be held liable, particularly in the case of fraudulent use of the service. The user undertakes to use the service in accordance with these Terms of Use and the regulations in force.

The user is responsible for the use of his/her personal identification data and the identification data of his/her vehicle as well as the disclosure of such information.

 

The user acknowledges that the service is solely for personal use and that any use of such service is made under the user's full and entire responsibility. Moreover, the user acknowledges that the authentication data are intended to be personal and may not be transmitted to anyone, at the risk of incurring personal responsibility.

The user is solely responsible for the consequences of a failure to update his/her personal identification data. In the event that the information provided is inaccurate, incomplete or obsolete, the user shall be solely responsible for any failure in the procedure for the declaration of a sale or a request for a vehicle registration document.

 

The user is responsible for any damage caused by him/her to the DSR. The user undertakes to indemnify the DSR, in the event of any request, claim or order for damages to which the DSR may be subject as a result of non-compliance with these stipulations or damage caused to others or to the user.

The user shall indemnify the DSR against any claim, pretention or demand by third parties alleging an infringement of their rights as a result of the user's use of the Application or as a result of the measures taken by the DSR to cease the infringement of the rights of third parties.

 

Each user undertakes not to modify, attempt to modify or harm the Application in any way whatsoever and not to use any software or any form of computer program with the aim of reaching or making available content that is protected or not freely available. It is also forbidden to create a work, an application or a site derived from all or part of the Application.

 

The user undertakes to inform the DSR immediately, by any means, of any error, fault or irregularity that he/she becomes aware of when using the Application.

The user shall indemnify the DSR against any wrongful act committed with regard to a service provider, including in the event of non-performance of contractual obligations concluded with a service provider.

Users remain solely responsible for any data or documents stored on their terminal.

 

Users are reminded that any person making a false declaration on his or her own behalf or on behalf of another person is liable to the penalties provided for in Article 441-1 of the French Criminal Code, which provides for penalties of up to three years' imprisonment and a fine of 45,000 euros.

The user undertakes to provide only accurate, up-to-date and complete information when using the Application. If the user fails to comply with this commitment, the DSR reserves the right to suspend or terminate the administrative procedure, without prejudice to any criminal and civil liability claims that may be brought against the user.

 

1.1.11 Force Majeure

The DSR shall not be held liable for any delay in the performance of its obligations or for any non-performance of its obligations resulting from these Terms of Use when the circumstances resulting in this are subject to an event of force majeure.

 

The following are expressly considered to be cases of force majeure or fortuitous event, in addition to those usually accepted by the case law of French courts and tribunals, and the contractual clauses contained in these Terms of Use:

Complete or partial strike, lock-out, riot, civil unrest, insurrection, civil or foreign war, nuclear risk, embargo, confiscation, capture or destruction by any public authority, bad weather, epidemic, blockage of means of transport or supply for any reason whatsoever, earthquake, fire, storm, flood, water damage, governmental or legal restrictions, legal or regulatory changes to marketing methods, blockages of electronic communications, including electronic communications networks, which cannot be foreseen by the DSR, and which call into question the norms and standards of its profession and any other event beyond the control of the parties which prevent the normal performance of the obligations arising from these Terms of Use.

 

Any case of force majeure that affects the performance of the obligations resulting from these Terms of Use and in particular access to or use of the service by the user will suspend the performance of these Terms of Use as of the date that this occurs. As from this date, and despite the case of force majeure, the DSR will endeavour to the extent possible:

  • to inform users of the existence of this case of force majeure;
  • to put in place any other technical solution that will allow the users to complete their sales formalities and to request a vehicle registration document.

The exceptional implementation of these palliative measures by the DSR during the occurrence of a case of force majeure shall not result in any liability or compensation on the part of the DSR.

 

1.1.12   Suspension – deletion

1.1.12.1   Temporary suspension and reactivation of access to the account at the initiative of the DSR

The DSR reserves the right to temporarily suspend access by the user to the account for reasons relating to the security of the Application and/or the service, the security of the user or a breach or suspected breach by the user of one of the obligations as set out in these Terms of Use.

In the event of temporary suspension, an e-mail will be sent informing the user of the reason for and the duration of the suspension. These Terms of Use remain in force during and after the suspension of the account.

If the breaches or suspected breaches are unfounded, access may be reactivated.

This suspension will take place automatically, without the user being able to claim any damages whatsoever.

 

1.1.12.2   Deletion of access to the account at the initiative of the DSR

The DSR also reserves the right of deletion if the user proves to be in serious and/or repeated breach of any of the obligations set out in these Terms of Use or in the event that the DSR definitively ceases to use the Application. In the latter case, the deletion will be effective after notification of the end of the service.

This deletion will take place automatically in the event of serious and/or repeated breaches of any of the user's obligations set out in these Terms of Use, without prejudice to any damages that the DSR may seek.

The DSR reserves the unilateral right to temporarily or permanently refuse access to the Application to any user who does not comply with these Terms of Use or in the event of proven or suspected compromise of the account. The DSR reserves the right to keep evidence of any breaches observed by archiving them for the time required to resolve the dispute.

This deletion will be carried out automatically, without the user being able to claim any damages.

 

1.1.12.3   Deletion of the account at the initiative of the user

The user has the right to delete his/her account at any time by contacting the client service of the ANTS:

Uninstalling the Application does not delete your account on the ANTS servers; your data will be deleted at the end of the retention period set out in Article 1.2 of these Terms of Use.

 

1.1.13  Sub-contracting

The DSR reserves the right to have all or part of the services covered by these Terms of Use performed by any sub-contracting company of its choice, with the DSR remaining solely liable to the user, and being responsible for taking action against its sub-contractors.

 

1.1.14  No waiver of rights

The fact that the user and/or the DSR does not take advantage of a breach by the defaulting party of any of the obligations resulting from the Terms of Use shall not be interpreted as a waiver of the obligation in question.

 

 1.1.15 Permanence

The invalidity of any clause of the Terms of Use shall not affect the validity of the other clauses; they shall continue in the absence of the invalidated provision unless the invalidated clause renders the continuation of the contractual relationship impossible or imbalanced as compared to the initial contractual relationship.

1.1.16 Information

Any request for information concerning the Application and/or the site and/or the service may be addressed to the DSR:

The DSR undertakes to respond to all requests for information within a period of fifteen (15) working days.

 

1.1.17 Claims

In order to avoid any late claims, and in particular to enable the DSR to preserve all evidence, the user must notify the DSR that he/she intends to hold it liable.

This notification must precisely indicate the errors, shortcomings or delays observed and must be sent at the latest within thirty (30) days following the occurrence of the event for which the DSR may be held liable.

Any claim concerning the Application and/or the site and/or the service must be addressed to the DSR:

  • by registered letter with proof of delivery: DSR/SDPUR/BNIV, Place Beauvau, 75800 Paris cedex 08. 

The DSR undertakes to take into account claims by any users within sixty (60) days following receipt at the address indicated above and to assess the legal consequences to be given to this claim.

 

1.1.18  Agreement on proof

In connection with the services, the DSR and the user agree to establish rules relating to the proof admissible between them in the event of a dispute and its probative force. The following provisions thus constitute the agreement on proof between the parties, who undertake to comply with this article.

The parties agree that, in the event of a dispute, the accounts and confidential security codes used as part of the service will be admissible in court and will constitute proof of the data and facts they contain, as well as the means of identification and the authentication procedures that they represent.

The parties accept that, in the event of a dispute, the event logs and connection data relating to actions performed from their accounts are admissible in court and constitute proof of the data and facts they contain.

 

1.1.19  Headings of the clauses

The headings given for each article only serve to facilitate reading and may not in any event be considered to be a pretext for any interpretation or distortion of the clauses to which they relate. In the event of a difficulty of interpretation or any contradiction between the content of a clause and its title, the title shall be considered not to exist.

The parties expressly agree that the language governing these Terms of Use is the French language. In the event of a contradiction between these Terms of Use and a translation of the same Terms of Use, the French language Terms of Use shall prevail over any translations into foreign languages.

 

1.1.20 Settlement of disputes – Competent court

In the event of a dispute relating to the interpretation, formulation or performance of the Terms of Use between the parties, the parties undertake to cooperate diligently and in good faith in order to resolve the dispute rapidly and amicably.

Within fifteen (15) working days after receiving notification of a dispute, the receiving party must send a written response to the other party.

The notification and the response must include (i) a statement of the position taken by each party and a summary of the arguments in support of that position, (ii) the name and capacity of the person representing the party and any other person assisting the party.

In the absence of an amicable settlement, the parties give express and exclusive authority to the competent courts within the jurisdiction of Paris, notwithstanding the plurality of defendants or actions for summary proceedings, third-party proceedings or protective measures.

 

1.1.21 Applicable law and jurisdiction

The Application is subject to French law. All of its content, offers and services are governed by French regulations currently in force. Any interpretation, challenge or claim relating to the Application shall be subject to the jurisdiction of French courts.

If any provision of these Terms of Use is held to be invalid or declared as such in application of a law, regulation or following a final decision by a competent court, the other provisions shall nevertheless remain in force.

 

1.2    Information statements concerning the processing by Simplimmat.gouv

In accordance with the Law No. 78-17 of 06 January 1978 on Data Processing, Data Files and Individual Liberties (the French Data Protection Act), as amended, and the General Data Protection Regulation (the GDPR), the Road Safety Delegation (the DSR), in its capacity as data controller, has established the Simplimmat Application for the following purposes:

  1. To make it possible to electronically declare the sale of used vehicles between private individuals and report the change of registrant
  2. To provide users with a secure title
  3. To produce statistics on user transactions

 

To enable geolocation to auto-complete the place of sale.

The legal basis of this processing is:

  • Article 6 (e) of the GDPR for the first three purposes, as the Simplimmat app is necessary for the performance of a task carried out in the public interest
  • Article 6 a) of the GDPR for the last purpose insofar as users of the Simplimmat application have given consent to the collection of their geolocation data

 

This app collects the following categories of data:

  • Data relating to users and civil status (surname, first name, postal address, date and place of birth, etc.)
  • Vehicle details (registration number, vehicle technical data, date, time and place of sale, registration certificate number, vehicle mileage, vehicle administrative status, vehicle roadworthiness test, etc.)
  • Contact details of potential buyers/sellers (telephone no., e-mail address, etc.)
  • The hardware and operating system identifiers used by the processing media
  • Functional logging
  • Transaction geolocation data

 

The identity and vehicle data collected during the declaration of purchase and sale are retained:

  • Until the user's account is deleted, if the transfer operation is not finalised
  • For five years if the operation is completed in accordance with the vehicle registration system (Système d'Immatriculation des Véhicules - SIV).

The personal data processed comes directly from users of the App and indirectly from the SIV to carry out consistency checks and retrieve all the information relating to the vehicle and its registrant, and from UTAC (a French private organisation that verifies vehicles) to check the validity of the vehicle's roadworthiness test enabling the digital procedure to be carried out.

The data is transmitted to the vehicle registration system (SIV) and can be viewed by authorised agents of the Ministry of the Interior and the French National Security Agency (ANTS) within the scope of their respective responsibilities and within the limits of what is strictly necessary.

 

Technical identifiers of mobile devices are used by Firebase (Google Service) and Netsize to facilitate real-time communication by sending push notifications to the user. There is no technical alternative to the service offered by Google. As data encryption was not possible, the data was limited to the bare minimum, i.e. only the technical identifier of the phone. Firebase does not store the phone's technical identifier. This data is only kept in the App for as long as the Simplimmat user account continues to exist. The data collected by the App concerning the vehicle may come from the manual entry of information on the vehicle registration certificate by the user. Data relating to the place of sale of the vehicle is collected by the App, either by geolocation or by manual entry of the place of sale by the seller. The client can choose between the two data collection methods. Geolocation is offered to users. Its activation requires prior consent and serves only to auto-populate the dedicated field, as geolocation data is not stored as such.

 

SOPRA processes the personal data required to carry out third-party application maintenance for the Simplimmat app. The purpose of the corrections carried out by SOPRA is to keep Simplimmat in operational condition. Access to this data is for special cases only, limited to resolving anomalies.

WorldLine is the host/operator of the Simplimmat app and may process personal data in the context of data extractions for transmission to the Third Party Application Maintenance team for analysis and correction. Access to this data is controlled by the validation required by ANTS beforehand. Access to this data is for special cases only, limited to resolving anomalies.

 

To exercise their rights of access, rectification and restriction (Art.15, 16 and 18 of the GDPR), users must send their request accompanied by proof of identity.

  • By post to:

Délégation à la sécurité routière – Place Beauvau – 75800 PARIS Cedex 08, France

Attn: Le Délégué ministériel à la protection des données.

  •  Or by e-mail to:

The DSR's Data Protection Officer:  donnees-personnelles-dsr@interieur.gouv.fr

In accordance with article 21 of the GDPR, users have the right to object to the processing of data concerning them, giving reasons relating to their particular situation. Whether the referral is made by post or electronically, the right to object will be exercised in the same way. However, the data controller may turn down this objection if there are legitimate and compelling grounds for doing so.

 

In accordance with article 82 of the French Data Privacy Act, users are informed that the Simplimmat app collects technical identifiers stored on their mobile device in order to enable instant electronic communication facilitating transactions between potential buyers and sellers.

This processing is supervised by the Ministerial Data Protection Officer of the Ministry of the Interior (Délégué ministériel à la protection des données -Ministère de l’intérieur- Place Beauvau 75800 Paris Cedex 08). Users may also lodge a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL 3, Place de Fontenoy-TSA 80715 - 75334 Paris Cedex 07)

 

1.3     Legal statements

1.3.1 Publisher

The Application is published by the ANTS, a French public administrative body under the authority of the Ministry of the Interior, whose head office is located at 18 rue Irénée Carré, BP 70474, 08101 Charleville-Mézières.

1.3.2 Hosting

The Application is hosted by the ANTS and the storage of the personal data of the users is done exclusively on the servers of the ANTS.

1.4 Help and contacts

If you have any difficulties in using the Application, you can contact user support by telephone Monday through Friday from 8:30 am until 5:00 pm on 0806 001 621 or you can send an e-mail to simplimmat-ants@interieur.gouv.fr.

 

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