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Contact us :

By form

The most efficient way to contact our teams

You’ll receive a reply within 48 hours

To ensure that we have all the information you need about your application, and to help us answer your questions, we recommend that you complete all the fields requested.

Our user support is only available in French. Be sure to send us your requests in French.

By phone

We are available Monday to Friday from 9am to 5pm (local time). Our user support is only available in French.

34 00 in mainland France (toll-free number)

+33 (0)9 70 83 07 07 from overseas France and abroad

The Agence nationale des titres sécurisés gives deaf and hard-of-hearing people telephone access to its support centre.

Find someone to help you :

Points d'accueil numériques or France Services

Places where you can get digital help for your procedures

Don't have Internet access? Would you like some help with your online application? You can get assistance at a point numérique of France services in your département.

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