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Our user support is only available in French. Be sure to send us your requests in French.
By phone
We are available Monday to Friday from 9am to 5pm (local time). Our user support is only available in French.
34 00 in mainland France (toll-free number)
+33 (0)9 70 83 07 07 from overseas France and abroad
The Agence nationale des titres sécurisés gives deaf and hard-of-hearing people telephone access to its support centre.
Find someone to help you :
Points d'accueil numériques or France Services
Places where you can get digital help for your procedures
Don't have Internet access? Would you like some help with your online application? You can get assistance at a point numérique of France services in your département.
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